Question 1

What is MST Mint and how does it work in India?

Accepted Answer

MST Mint is India's first unified loyalty network. Instead of collecting points at individual shops that you can only spend there, MST Mint lets you earn points across a diverse network of restaurants, local salons, gyms, fuel stations, jewellery outlets, and Kirana grocery stores, and redeem those points at any other merchant in the network.

Question 2

Which Indian cities do you currently support?

Accepted Answer

We are currently live in Mumbai, Delhi, Bengaluru, Indore, Pune, Hyderabad, Chennai, Ahmedabad, Jaipur, and Kolkata, with plans to expand to tier-2 cities soon.

Question 3

Can I use my points across different cities?

Accepted Answer

Yes! That is the beauty of MST Mint. If you earn points at a partner gym in Bengaluru, you can instantly redeem those points for a cup of saffron cutting chai in Mumbai or at a grocery store in Indore.

Question 4

Do my MST Mint points ever expire?

Accepted Answer

No! Unlike credit card reward points in India or airline miles, your MST Mint loyalty points are permanently stored on our secure ledger and never expire. You can save them up for as long as you want.

Question 5

How do I earn and redeem points at partner stores?

Accepted Answer

Simply open the MST Mint portal on your mobile and present your unique digital membership QR code at the counter during checkout. The merchant will scan it using their phone to add points to your account instantly. To redeem points, select a reward voucher (like ₹250 off) and show it to the cashier.

Question 6

How does my business join the MST Mint network in India?

Accepted Answer

Indian businesses can apply by visiting our Business page and filling out the onboarding form. Once approved, we provide access to our merchant dashboard, marketing QR stands, and digital point scanner. There is no expensive hardware or setup fee required.

Question 7

Is my data protected under Indian laws?

Accepted Answer

Yes, we are fully compliant with India's Digital Personal Data Protection Act (DPDP Act 2023). All user account data and point balances are stored securely in encrypted databases with strict consent and privacy controls.

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